Returns & Exchanges
At Vapestore, we want you to be completely satisfied with your fashion purchase. If your new items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original condition with tags attached.
Initiate Your Return
Log into your Vapestore account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home collection via our portal.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing